CULTURAL AND CUSTOMER SERVICES
LIBRARY ASSISTANT
24 Hours per Week, Permanent
Salary: Grade D SCP16 £12,212 to SCP18 £12,579 per annum (pro rata)
Library Assistants are responsible for the provision of front line library services including counter duties, the maintenance of stock, dealing with enquiries and assisting members of the public in our Computer Learning Centres. You may also be required to assist in the provision of reference, local studies and bibliographical services.
You will have previous experience of dealing with the public. You will have good communication skills and an ability to interact with customers. You will also have the ability to converse at ease with service users/customers and provide advice in accurate spoken English.
You should be well organised, flexible; self motivated and have confidence in dealing with people. You must be I.T. literate and familiarity with a “Windows” environment is also essential.
You will be required to: access information contained on the Council Intranet/Internet, complete service request forms on behalf of members of the public as required – including taking payment for council service by debit/credit card and cheque.
The actual hours of work are variable within the period 9.00am to 8.00pm Monday to Friday and 9.00am to 3.00pm Saturday.
For further information and an informal discussion please contact Joanne Davies, on Tel: 0161 342 2849
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English in the person specification
Reference No: ADV1425
Closing date: 30th August 2018
Job description/ Person specification.docx