Energy Advice Caseworker (or Trainee)
Adult Services


We are looking for suitable candidates who would be interested in developing their existing advice skills and gaining experience in project work. We will provide a full training and support package if necessary.

You will join a team of advisers within our award winning Energy Advice Team, the key provider of energy fuel debt advice in Manchester. This team aims to tackle fuel poverty in Manchester by providing a service specifically targeted at the most vulnerable and financially excluded individuals and families.

Following initial training, the advisers will provide a flexible menu of services including money advice, income maximisation, welfare benefits and energy efficiency advice via a range of outreach venues/telephone and face to face advice.

You will also deliver energy awareness and budgeting sessions to community groups and frontline staff in partner organisations.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:
* A flexible 35 hour working week
* Generous annual leave entitlement (26 days p.a. plus statutory holidays)
* Pension scheme
* Health Plan with integrated Employee Assistance Programme
* City Centre location

Closing date: 10am on Monday 8 July 2019 (interview date: Monday 15 July 2019)

Application is by way of an application form. To download a full application pack visit: www.citizensadvicemanchester.org.uk/work-with-us

Job Description and Person Specification
Location
Citizens Advice Manchester
Vacancy Description
 

We are looking for suitable candidates who would be interested in developing their existing advice skills and gaining experience in project work. We will provide a full training and support package if necessary.

You will join a team of advisers within our award winning Energy Advice Team, the key provider of energy fuel debt advice in Manchester. This team aims to tackle fuel poverty in Manchester by providing a service specifically targeted at the most vulnerable and financially excluded individuals and families.

Following initial training, the advisers will provide a flexible menu of services including money advice, income maximisation, welfare benefits and energy efficiency advice via a range of outreach venues/telephone and face to face advice.

You will also deliver energy awareness and budgeting sessions to community groups and frontline staff in partner organisations.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:
* A flexible 35 hour working week
* Generous annual leave entitlement (26 days p.a. plus statutory holidays)
* Pension scheme
* Health Plan with integrated Employee Assistance Programme
* City Centre location

Closing date: 10am on Monday 8 July 2019 (interview date: Monday 15 July 2019)

Application is by way of an application form. To download a full application pack visit: www.citizensadvicemanchester.org.uk/work-with-us

Job Description and Person Specification