Emergency Control Room Operators within Adult Services
Location: Dukinfield Town Hall, Basement, King Street, Dukinfield
Grade D SCP7 £10.41- SCP10 £11.04 per hour
Working Pattern: Flexible Rotas between 7am and 10pm, with the option of night shift when required
Working Hours: Casual
Contract Type: Casual

An opportunity has arisen to join the Community Response Service within Adult Services as an Emergency Control Room Operator. We are looking for an enthusiastic and motivated person who can prioritise and can react calmly to emergency situations, to work within this team.

The Community Response Service provides a 24 hour, 365 days per year emergency response service to vulnerable people living within the borough of Tameside. The service responds to a variety of emergency situations and liaises with a wide range of other agencies as dictated by individual circumstances, including Emergency Planning the Council’s first response to incidents and emergencies and in cases supplying and monitoring numerous Telehealthcare devices.

You will work as part of a team within the Community Response Service under the direction of the supervisor, to provide a 24-hour, 365-day call centre service by being responsible for receiving emergency calls from internal and external agencies, taking appropriate action and recording all calls received.
You will complete an induction and be offered the relevant training and support to develop techniques and skills to respond to vulnerable service users.

We can offer you a varied rewarding and interesting career working as part of a supportive team.
For more information or an informal chat contact Joanne Selby, Elizabeth Aspin or Kelly Claxton on 342 5100
This post requires an enhanced disclosure from the Disclosure & Barring Service (DBS)

Closing Date: 27th September 2019