Information and Improvement Clerk
Administration

GOVERNANCE & PENSIONS

EXECUTIVE SUPPORT

INFORMATION & IMPROVEMENT CLERK

Grade C point 13 £17,391 to point 15 £17,972

36 hours per week, Permanent

Located at Dukinfield Town Hall, King Street, SK16 4LA

We are seeking to recruit a hardworking and enthusiastic individual to join the Information & Improvement arm of the Executive Support Service. The purpose of this role is to provide clerical support to the team and support the provision of a high quality and service.

The post holder will be required to provide a professional customer service to members of the public, colleagues from across the organisation and Elected Members.

Excellent communication skills are essential as the post holder will be required to deal with telephone enquiries, service requests and complaints received from members of the public.

Excellent administrative and organisational skills are also required.

The successful candidate will also need to possess the following:
• The ability to transcribe messages clearly and accurately and escalate as required.
• Have good IT skills including Microsoft Outlook, Word and Excel.
• The ability to work in a confidential and sensitive manner.
• Be flexible and have a willingness to undertake a wide range of tasks.

If you are interested in becoming a valued member of this team and would like further details or an informal discussion, please contact Elainna Sayers, Information & Improvement Manager on 0161 342 3017

Ref: ADV1792
Closing date: 30th January 2019
Interviews: to be confirmed

Job description/ Person specification.docx
Location
Dukinfield Town Hall
Vacancy Description
 
GOVERNANCE & PENSIONS

EXECUTIVE SUPPORT

INFORMATION & IMPROVEMENT CLERK

Grade C point 13 £17,391 to point 15 £17,972

36 hours per week, Permanent

Located at Dukinfield Town Hall, King Street, SK16 4LA

We are seeking to recruit a hardworking and enthusiastic individual to join the Information & Improvement arm of the Executive Support Service. The purpose of this role is to provide clerical support to the team and support the provision of a high quality and service.

The post holder will be required to provide a professional customer service to members of the public, colleagues from across the organisation and Elected Members.

Excellent communication skills are essential as the post holder will be required to deal with telephone enquiries, service requests and complaints received from members of the public.

Excellent administrative and organisational skills are also required.

The successful candidate will also need to possess the following:
• The ability to transcribe messages clearly and accurately and escalate as required.
• Have good IT skills including Microsoft Outlook, Word and Excel.
• The ability to work in a confidential and sensitive manner.
• Be flexible and have a willingness to undertake a wide range of tasks.

If you are interested in becoming a valued member of this team and would like further details or an informal discussion, please contact Elainna Sayers, Information & Improvement Manager on 0161 342 3017

Ref: ADV1792
Closing date: 30th January 2019
Interviews: to be confirmed

Job description/ Person specification.docx