Exchequer Services Officer
Customer Service


Exchequer Services Officer
REQ00966
Employer – Trafford Council
Address – Waterside House, Sale Waterside, M33 7ZF
Salary – £24,779 - £26,317
Salary Grade – Band 5
Job category – Business & Corporate Services
Job Type – Revenues, Benefits
Working Pattern – Full Time
Working hours – 36.25
Contract type – Permanent
Closing date – 23/06/2019
Interview date – TBC

Trafford Council has a merged financial assessment function within Exchequer Services where Officers administer Housing Benefit and Council Tax Support together with Social Care Financial Assessments.

We require a Exchequer Service Officer, to lead a team of staff, delivering a first class, professional and high quality front line service.

The post holder will need to have a sound working knowledge in procedures for Housing Benefit / Council Tax Support and/or Social Care Financial Assessments.

The successful candidate will require at least two years' experience in a similar revenues or financial background as per the Job Description and Personal Specification.

If you would like further information about this role please contact Rob Byrne on 0161 912 2328 or email rob.byrne@trafford.gov.uk

Note that although the current vacancy is working on the Financial Assessments Team, the job role is generic and therefore the successful candidate must be willing to work in any of the Exchequer Services functions
Duties include:
1. To deal with complex and difficult cases, making decisions in line with Legislation and Policy.
2. To manage the performance (Service, productivity and quality) of a team of Support Officers delivering day-to day services.
3. To monitor and evaluate the performance levels within the team with a view to identifying ways of improving performance levels.
4. To supervise the administration and workload of the team ensuring all processes are carried out in a timely and consistent manner.

Job Description/ Person Specification.pdf

To apply click here
Location
Sale Waterside
Vacancy Description
 

Exchequer Services Officer
REQ00966
Employer – Trafford Council
Address – Waterside House, Sale Waterside, M33 7ZF
Salary – £24,779 - £26,317
Salary Grade – Band 5
Job category – Business & Corporate Services
Job Type – Revenues, Benefits
Working Pattern – Full Time
Working hours – 36.25
Contract type – Permanent
Closing date – 23/06/2019
Interview date – TBC

Trafford Council has a merged financial assessment function within Exchequer Services where Officers administer Housing Benefit and Council Tax Support together with Social Care Financial Assessments.

We require a Exchequer Service Officer, to lead a team of staff, delivering a first class, professional and high quality front line service.

The post holder will need to have a sound working knowledge in procedures for Housing Benefit / Council Tax Support and/or Social Care Financial Assessments.

The successful candidate will require at least two years' experience in a similar revenues or financial background as per the Job Description and Personal Specification.

If you would like further information about this role please contact Rob Byrne on 0161 912 2328 or email rob.byrne@trafford.gov.uk

Note that although the current vacancy is working on the Financial Assessments Team, the job role is generic and therefore the successful candidate must be willing to work in any of the Exchequer Services functions
Duties include:
1. To deal with complex and difficult cases, making decisions in line with Legislation and Policy.
2. To manage the performance (Service, productivity and quality) of a team of Support Officers delivering day-to day services.
3. To monitor and evaluate the performance levels within the team with a view to identifying ways of improving performance levels.
4. To supervise the administration and workload of the team ensuring all processes are carried out in a timely and consistent manner.

Job Description/ Person Specification.pdf

To apply click here