Debt Advisor
REQ01010
Employer – Trafford Council
Address – Sale Waterside, Waterside House, Sale M33 7ZF (expected to work across the Borough)
Salary – £26,999 – £28,785 per annum
Salary Grade – Band 6
Job category – Customer & Public Services
Job Type – Revenues, Benefits
Working Pattern- Full Time
Working hours – 36.25 hours per week
Contract type – Permanent
Closing date – 04/08/2019
Interview date – w/c 12th August 2019
Trafford Council is looking to recruit an experienced debt advisor to provide advice and support to residents across the Borough. Working closely with relevant teams across the Council you will support and advise clients on the most suitable solutions to their individual circumstances. You will manage your own caseload, and must be capable of working under pressure, be able to work with a minimum of supervision, be self-motivated and be flexible to deal with changing workload demands. You will demonstrate an understanding of the benefits system including Universal Credit and have the ability to be patient with and supportive of, potentially vulnerable customers.
As part of the role you will work with a number of stakeholders to ensure partner working is maximised, and be a driver for change shaping direct links to organisations such as the Credit Union. You must be flexible and be able to work out of various locations across the Borough.
PREVIOUS APPLICANTS, NEED NOT APPLY
For an informal discussion, or queries please contact:
Rachel Burns
Client and Assessment Manager
Tel: 0161-912-3327
Email: Rachel.burns@trafford.gov.uk
The role may include working out of various locations across the Borough, you will work with a number of partner organisations to ensure consistent levels of support and guidance.